SkyMate Base Systems

End User Security Statement

(SkyMate EUSS V1.0.2)

Keeping Data Safe at SkyMate

SkyMate aims to keep its products, apps and websites safe for everyone, and data security is very important to us. To that end, here’s some information about the measures SkyMate takes to secure data.

SkyMate’s Responsible Disclosure Policy

Data security is a priority at SkyMate. If you are a security researcher or SkyMate customer and think you’ve found a security issue or vulnerability, we appreciate your help in disclosing it to us in a responsible manner. Please don’t access or modify data without permission, and act in good faith not to degrade the performance of our products, apps and websites.

If you believe you have discovered a vulnerability or have a security incident to report, please let us know ASAP via an email to support@SkyMate.com . Please include a detailed description of the possible vulnerability and an email address where we can reach you in case we need more information. We'll work to assess your report as quickly as possible. We appreciate your help in making SkyMate products, apps and websites secure.

SkyMate may modify this Statement from time to time as we add new products and applications, as we improve our current offerings, and as technologies and laws change. The revised Statement will be posted on SkyMate's website and will be in effect at the time of posting. You can determine when this Agreement was last revised by referring to the "Last Updated" legend at the bottom of this page. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice may be provided by email, by posting notice of the changes on our affected websites or by other means prior to the change becoming effective, consistent with applicable laws.

Frequently Asked Questions about SkyMate Security

  1. How does SkyMate prevent and resolve security issues?

SkyMate has dedicated security personnel who are armed with an array of security tools that protect and monitor for threats 24/7. Security personnel work closely with other people at SkyMate in an effort to keep products, apps and websites safe. Members of the SkyMate security team are also regularly keeping our servers up to date with security patches and operating system updates.

  1. How is my personal, financial and password data protected?

SkyMate uses a variety of safeguards, personnel and processes that form in-depth barriers to protect your data. SkyMate regularly evaluates its security procedures to further enhance the security of your data.

  1. What access do third parties have to my personal data?

None, without your express consent. While SkyMate partners with many third parties to provide you with a rich experience, we do not provide third parties with permission to access your personal data without your consent.

  1. What is SkyMate’s privacy policy?

Please read our SkyMate End User Privacy Statement (available on our website or in the mazu or mCrew app).

Last updated: August 12, 2020